FAQ
Frequently asked questions
How quickly will my order be delivered?+
Most digital verification orders are completed within 1–24 hours. Complex KYB requests may take 2–5 business days.
Is my information kept private?+
Absolutely. All communications happen on encrypted channels and we purge sensitive data after fulfillment.
What payment methods do you accept?+
We accept major cryptocurrencies, bank transfers, and select digital wallets. Discuss options with our team.
Do you offer refunds?+
Yes — if we are unable to fulfill a verified order to spec, we issue a full refund or replacement.
Can you help with custom verification needs?+
Yes. Reach out on Telegram or WhatsApp and our specialists will scope a tailored solution.
Is Verify Vault available worldwide?+
We support customers in 80+ countries. Some categories vary by region — confirm with support.